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Above and Beyond the Call of Duty

September 5, 2013

To Whom It May Concern,

I am writing this letter to commend the actions of two of your paramedics who were called to Turning Point Counseling Services, Inc. on August 27th.  Lori Heaton and Derek Langley were called to help with a client who was unable to lift himself from a restroom stall onto his wheelchair.  This individual is a quadriplegic and totally incapable of lifting himself.  Lori and Derek continually reassured the client that they were there to help him and swiftly got him into his chair and back out into the lobby.  I was very impressed by the compassion displayed by Lori and Derek and want their supervisor to know that they acted above and beyond the call of duty and should be commended for their actions.  Thank you.

Joseph A. Sylvester